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Do you have any comments, complaints or feedbacks regarding the electrical services, oil and gas local business development (LBD) or any other general queries related to the energy sector? Please tweet or tag us on Instagram using #eidpmo_complaints or use the online form. ***Please note that we take your privacy very seriously and any complaints will be treated anonymously. Therefore we seek your cooperation in providing us with your details that will enable us to contact you.


 Recent Complaints

Name:Hamba Allah
Complaint:Currently, I am in Company A, going offshore using a rotation of 3 weeks on & 10 days off with a scale of salary ($50 per day) under $1k every month (after deduction of TAP and SCP). Overtime is unpaid, no benefit personally & no increment of salary.
I would like to request an advice or assistance on the matter of if it is fair for us to work (heavy duty) with the given rotation and salary given. I feel like myself is being overused, not having enough off days to rest (from doing heavy duty tasks) & having family time. In addition, with working during Public Holiday, is there supposed to be any benefit to myself beside having the basic salary per day.
However, a suggestion from myself, a rotation of 2 weeks on 2 weeks off is more likely will benefit myself and the company, in terms of increasing the competency in working more efficiently and effectively.
I hope to hear a feedback from EIDPMO regarding on this matter.
Date:22/02/2017 02:21 PM
Date Of Issue Closed:-
Complaint:Hi EIDPMO,

As Ramadhan is approaching less than 100 days now, I would like to raise concern on working hours for private companies during Ramadhan. In this case, Company C. I've seen muslim student attachment attached to the company worked until 7-8pm day in day out during the month of Ramadhan. How can this thing be allowed to happen? I'm not sure about the working hours for private companies during Ramadhan, but I strongly believe the working hours should be any different from the other months. It has to be reduced/shortened working hours. We really hope the relevant authorities this year do conduct checks from time to time to ensure that private companies are compliant with the Labour Law
Date:20/02/2017 03:06 PM
Date Of Issue Closed:-

Tuan / Puan,
Dengan hormat dan takzim ingin menyuarakan supaya dipertimbangkan mengambil tenaga kerja dari luar negeri seperti yang berasal atau keturunan dari Afrika, bukan orang Arab.  Attitude mereka ini tidak sesuai dengan tujuan negara melulskan pengambilan mereka berkerja di Brunei.  Mereka ini kebanyakan nya tidak mahu mendengar rintihan atau cadangan orang lain apa lagi orang Brunei.  Mereka ini bersikap angkoh dan apabila di beri cadangan selalunya tidak menerima walaupun perkara itu berkenaan HSE.  Pada hal mereka ini bercakap mewakili syarikat mereka dan jika ada issue HSE itu melibatkan kewangan yang besar.  Mereka tidak ada initiative membentu atau mempermudahkan perkara yang berbangkit.  Mereka ini membawa hal peribadi di dalam hal hal kerja. Sesiapa yang pernah berkerja dengan mereka  ini sunggoh maklom mengenai perangai dan sifat mereka itu.  Saya pun diberitahu olih kawan-kawan sama berkerja di salah sebuah syarikat bahawa kebanyakan mereka ini tidak berpangalaman kerja-kerja offshore construction.

Saya berharap Pihak Tuan / Puan makan mengambil maklom perkara ini supaya hal-hal yang berkenaan terutama nya HSE dapat di comply olih kontraktor kontraktor di Brunei.

Terima kasih diatas perhatian pihak Tuan / Puan.

Date:16/02/2017 11:11 AM
Date Of Issue Closed:-
Complaint:Hi Sir/Madam,

I would like to ask where I should direct my complaints to my private housing developer's contractor lack of regard for the WHSO 2009.
In the WHSO 2009 information point no.5, it states that the employer must provide toilers, washing facilities, drinking water and adequate first-aid facilities.
At the current moment, all of our 6 houses has no water due to not ready for occupancy permit stage. But the workers on site are using our house toilets to dispose of their human waste. We have informed, complained and even provided pictorial evidence to the developer but he is turning a blind eye on this situation.
Many thanks for taking your time to read this complaint.
Date:13/02/2017 09:25 AM
Date Of Issue Closed:-
Name:EIDPMO Job vacancy website page
Complaint:Please update the EIDPMO Job vacancy website page as it is now already in the middle of February. The page seems to be dated last year of December. It would be very helpful for job-seeker to seek for  employment opportunities. Many Thanks. Cheers!
Date:11/02/2017 09:03 PM
Date Of Issue Closed:11/02/2017 09:10 PM

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